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when accessing Crystal Reports I receive a Communication error

Former Member
0 Kudos

I have several issues....

When I select reports I am coming up with a communications error.

I recieve the following event id's but I am unable to find out what they meen.

34200

35602

34400

35302

My investigation leads me to believe it is an issue with the Registry or the Registry Key.

Can anyone let me know what these event id's mean?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi John,

Please let us know version of your Crystal Report and exactly when you are getting error?

Regards,

Shweta

Former Member
0 Kudos

I have checked and it looks to be Version 10.0.05335

I am in our web browser and select On Demand Rports that goes to Crystal reports but fails and I recieve the Communications Error. In the event viewer I found those Event ID's. I also ran our solutions and I received another which leads me to believe it is a registry or registry key issue.

When I try to enable all the Crystal Components in Services or in the Crystal Configuration Manager I get the following error:

A server running on a machine different from the CMS maching may not register to the CMS when using the Express version or a per processor license. The product must be upgraded....

Thats all I got for now.

Former Member
0 Kudos

Are you running reports through custom application .net or java?

Regards,

Shweta

Former Member
0 Kudos

I am not sure how it is being run for sure.

We have a weblink that our customer logs into and has all our functional tools they can use and one is labled on demand reports.

That should then pull up Crystal Reports. I am a newer employee and this customer is using a very old version of code that I really do not work with that much. I will have to enquire how it is set up.

Okay It is Java

Former Member
0 Kudos

Shweta

I have comfirmed that it is Java

Former Member
0 Kudos

Hi John,

I would suggest you to post your question in development sdk forum.

Link is here:

[https://www.sdn.sap.com/irj/sdn/businessobjects-sdk-forum]

Hope that helps!!

Regards,

Shweta

Answers (0)