Arabic issue Export Crystal Report to PDF using CR viewer

[Former Member]

Hi,

When I export report using CR 11 viewer to PDF the Arabic character appear as question marks ???

Tolls

Web Server Tomcat

Oracle DB

Java 1.5

Client IE

Any body have an idea to solve right to left language in CR or using Unicode?

[former_member11696 · Accepted solution]

Hi Ahmed,

Open Control Panel and double click on Regional and Language setting. click on the Language Tab and check on Install files for complex script.... Now click on the Advanced tab and in the Default user account settings check on Apply all settings to the ....

Also be sure you have the Arabic fonts installed.

Do this on the WEB server and may require have the options on each work stations as well.

Thank you

Don

[Former Member · Accepted solution]

Thanks Don

All those steps done but the issue still occur.

[Former Member · Accepted solution]

Whether this will actually work depends on the SDK you are using. If you are using the Java Reporting Component, then there is no support for Arabic characters when exporting to PDF, because it will only support characters within the WinAnsi 1252 code page, as well as some Chinese and Japanese fonts.

Edited by: Merry Enns on Sep 29, 2008 4:23 PM

[Former Member · Accepted solution]

But How Could I have the correct character set on each machine you using to read the PDF file?

[Former Member · Accepted solution]

Please disregard that part of the previous message.

As mentioned earlier, it depends on which of our products you are using to export the report. If you are using the Java Reporting Component, you will not be able to see Arabic characters in your PDF document because the JRC does not support font embedding, and only works with a specific character set when exporting to Adobe.

If you are using the Crystal Reports designer or BusinessObjects Enterprise SDK to export the report, you will need to ensure you have the character set installed on the same machine; for BOE SDK it needs to be on the machine with all of the services.

[Former Member · Accepted solution]

thanks alot I am using Java Reporting Component, in JSP CR Viewer

Please could you tell me how could I use Business Objects Enterprise SDK ?

[Former Member · Accepted solution]

Do you mean I need to install the font that support Arabic font?

I am using Crystal Report XI Release 2.

Thanks,

Yin

[Former Member · Accepted solution]

As you said

If you are using the Crystal Reports designer or BusinessObjects Enterprise SDK to export the report, you will need to ensure you have the character set installed on the same machine; for BOE SDK it needs to be on the machine with all of the services.

How could I install character set? and what do you mean by machine client or server?

[Former Member · Accepted solution]

Please help

[Former Member]

Hi All,

"If you are using the Java Reporting Component, you will not be able to see Arabic characters in your PDF document because the JRC does not support font embedding, and only works with a specific character set when exporting to Adobe" - does this holds true right now as well after 3 years or does it work now?

Regards

SC