on 09-18-2008 6:40 PM
I am seeing this error message in my Default Trace file:
Exception ID:11:33_18/09/08_0003_568411850
[EXCEPTION]
com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : PRTSystem.ErrorComponent
Component class : com.sapportals.portal.prt.component.error.ErrorComponent
User : JOEBLOW
I'm wondering if I need to restart some service.
Thanks,
Mike
I think this is related to security issue... check the user : JOEBLOW... secrutiy level? Also change the Security zone to default.
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Hi Michael,
is your user experiencing an error as well while using the portal? As strange as this sounds, not every error in your defaultTrace.trc file need be something serious. Have a look at the config level of your log files. Alot of the times component(s) of the portal might fail to perform a certain operation causing an entry to be entered in the log, but it does not necessarily mean that the operation failed entirely, the exception might've been handled and the operation was able to continue without interruption to the user.
Cheers,
Dion
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