Skip to Content
avatar image
Former Member

SAP not running, disp+work, Dispatcher, GRAY, Stopped, , , 7670

Hi,

I'm trying to install an ABAP AS environment on OpenSuSE 42.3 as per this link: https://blogs.sap.com/2017/09/04/newbies-guide-installing-abap-as-751-sp02-on-linux/.

When i try to start SAP with the npladm account i receive the following output:

Checking syb Database Database is running ------------------------------------------- Starting Startup Agent sapstartsrv OK Instance Service on host vhcalnplci started ------------------------------------------- starting SAP Instance ASCS01 Startup-Log is written to /home/npladm/startsap_ASCS01.log ------------------------------------------- /usr/sap/NPL/ASCS01/exe/sapcontrol -prot NI_HTTP -nr 01 -function Start Instance on host vhcalnplci started Starting Startup Agent sapstartsrv OK Instance Service on host vhcalnplci started ------------------------------------------- starting SAP Instance D00 Startup-Log is written to /home/npladm/startsap_D00.log ------------------------------------------- /usr/sap/NPL/D00/exe/sapcontrol -prot NI_HTTP -nr 00 -function Start Instance on host vhcalnplci started

Which looks good i think. However, when i run ss -nlp | grep 3300 or ss -nlp | grep 3200, nothing shows up.

When i run sapcontrol -nr 00 -function GetProcessList i get this:

08.04.2018 19:57:12 GetProcessList OK name, description, dispstatus, textstatus, starttime, elapsedtime, pid igswd_mt, IGS Watchdog, GREEN, Running, 2018 04 08 19:30:32, 0:26:40, 7671 disp+work, Dispatcher, GRAY, Stopped, , , 7670

I assume this is why I can't access SAP. How can I start disp+work or find out why it is not starting?

Kind regards,

Sven.

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

6 Answers

  • Apr 11, 2018 at 10:27 AM
    Add comment
    10|10000 characters needed characters exceeded

  • Apr 11, 2018 at 08:04 AM

    Hi Sven,

    is your DB running (run R3trans -d)? Did you check dev_w0?

    Kind regards,

    Martin

    Add comment
    10|10000 characters needed characters exceeded

  • Apr 25, 2018 at 08:25 AM

    Hi Sven,
    How are you starting the system? Note that scripts startsap and stopsap are deprecated, you can either use SAP Management Console (SAP MC) or the SAP command sapcontrol.
    See Note #1763593 - Starting and stopping SAP system instances - startsap/stopsap are deprecated

    Based on the command output you provided, ASCS01 and D00 servers (both running on host vhcalnplci) were correctly started.
    Command "sapcontrol -nr 00 -function GetProcessList" shows Dispatcher stopped, please provide here complete dev_disp trace, so that I can check why it didn't start.
    What does command "sapcontrol -nr 01 -function GetProcessList" show? Is ASCS correctly started?

    Regards,
    Raquel Gómez
    SAP Product Support

    Add comment
    10|10000 characters needed characters exceeded

  • Jul 14, 2018 at 03:41 PM

    I am suffering from the same situation, after having successfully installed NPL on openSUSE within VirtualBox on Windows 10 Pro. Is there any help around?

    Add comment
    10|10000 characters needed characters exceeded

    • Hello Heiner,

      I am having the same issue, so I plan to uninstall openSUSE Leap 15.0 and move to 42.3. But can you tell me the uninstall process that you followed ? Did you uninstall SAP and then openSUSE or you just uninstalled OpenSUSE Leap 15.0 and install 42.3 and SAP started working on 42.3 ?

  • Jan 20 at 12:30 PM

    I have the sane problem like SVEN

    When I enter "sapcontrol -nr 00 -function GetProcessList" I get

    vhcalnplci:npladm 58> sapcontrol -nr 00 -function GetProcessList

    20.01.2019 13:17:10 GetProcessList OK name, description, dispstatus, textstatus, starttime, elapsedtime, pid disp+work,

    Dispatcher, GRAY, Stopped, , , 24689

    igswd_mt, IGS Watchdog, GREEN, Running, 2019 01 20 12:42:01, 0:35:09, 24690

    "sapcontrol -nr 01 -function GetProcessList" shows

    vhcalnplci:npladm 58> sapcontrol -nr 01 -function GetProcessList 20.01.2019 13:28:25 GetProcessList OK name, description, dispstatus, textstatus, starttime, elapsedtime, pid msg_server, MessageServer, GREEN, Running, 2019 01 20 12:41:47, 0:46:38, 23139 enserver, EnqueueServer, GREEN, Running, 2019 01 20 12:41:47, 0:46:38, 23140

    Here is my dev_disp file is attached

    Many thanks for your help

    Add comment
    10|10000 characters needed characters exceeded

  • Feb 05 at 02:56 PM

    Check the work directory of the Instance, either there are missing files like /etc/services or /usr/sap/sapcontrol

    or additional hints in the following Notes

    Note 2533003 - sapcontrol webmethods end with FAIL: NIECONN_REFUSED

    Note 2631116 - Enqueue Server status: Running but not responding

    typically with the new SAP Kernel there is also a Memory Problem at startup, as several Parameter are calculated dynamically now. You should combine at least the four Parameters together with the start of the SAP Instance and check the Instance Profile with

    sappfpar pf=<SID>_D<nr>_server check

    PHYS_MEMSIZE = 128000
    ipc/shm_psize_10 = 198000000
    ipc/shm_psize_40 = 1978000000
    abap/buffersize = 1400000

    this is the most common error with the developer or CAL images provided by SAP. Adapt the values to your system ressources

    Best Regards Roland

    Add comment
    10|10000 characters needed characters exceeded