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Former Member

CRM <----> XI

Hi Expets,

I have couple of issues related with CRM to XI Integration . Please provide the solution for following :-

1. How can we make use of XI deleiverd content while integrating to CRM ?

2. I have to pass the CRM Activity ( order ) to XI whenever any activity is updated. I have to only pass the changed field.

What are first few thoughts when I should check before development in XI ?

3. How can I trigger the process to push the data after updation of any CRM activity ?

4. Which is the best possible way to push data - BDOC ( I beleive we dont have IDOC in CRM ), RFC , Proxy .



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1 Answer

  • Sep 18, 2008 at 10:27 AM


    Use the XIF adaptor to load the data from the external system. take a look of the blog [original link is broken] [original link is broken] [original link is broken]

    You can also use the ALE IDOC method to load data from legacy to CRM system if you have some middlware tool(E.g. XI) in between. XI was converting the same into IDOC and the IDOC was sent to CRM where we read the IDOC data, populate the standard BAPI's or function modules to create the data in CRM.

    You need to define an IDOC TYPE similar to the data structure on the legacy system. Maintain the ALE settings. Write the function module to validate and create data in the CRM system.

    even for CRM also we will use XI , in integration.

    Like Idocs and other related Info from R3 while integrating .

    pls do chk this it is releted to CRM to XI

    I hope it helps.

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    • Former Member

      Hi Vijayath,

      Can you please clear , when should I use CRM XIF adaptor ? Do I require it for Xi communication ?