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Hybris Marketing Cloud Contact Licensing

former_member503033
Participant
0 Kudos

Hi,

I understand that Hybris Marketing Cloud is Licensed by number of contacts in the system - however what I am not sure on is what is classed as a contact. For example if I have contacts in the Hybris which only contain a Twitter Handle and the Contact Level is Anonymous, is this classed as a Contact?

Many thanks

Mike

Accepted Solutions (0)

Answers (2)

Answers (2)

Kunal_Bansal
Active Contributor

Hello Mike,

Twitter Handle will either connected with TwitterID (also email or mobile in case of un-anonymous) and hence each of them unique contact in HMC system.

Hope this helps.

Best Regards,

Kunal

former_member503033
Participant

Hi,

So is this correct that even if the Contact only has the Twitter Facet populated (e.g. no other data) then this is still classed as a Contact in reference to the license limits?

Kunal_Bansal
Active Contributor
0 Kudos

Hello Mike,

Yes, a facet/ facet-data means a contact in the system.

Best Regards,

Kunal

former_member241146
Active Participant
0 Kudos

Mike.

To let you know... you can find the total number of contacts and some data statistic information through Marketing Data Stewardship app.

Regards,

Bruno