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Hybris Marketing Cloud Contact Licensing

Hi,

I understand that Hybris Marketing Cloud is Licensed by number of contacts in the system - however what I am not sure on is what is classed as a contact. For example if I have contacts in the Hybris which only contain a Twitter Handle and the Contact Level is Anonymous, is this classed as a Contact?

Many thanks

Mike

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2 Answers

  • Apr 11 at 06:10 AM

    Hello Mike,

    Twitter Handle will either connected with TwitterID (also email or mobile in case of un-anonymous) and hence each of them unique contact in HMC system.

    Hope this helps.

    Best Regards,

    Kunal

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  • Oct 03 at 01:13 PM

    Mike.

    To let you know... you can find the total number of contacts and some data statistic information through Marketing Data Stewardship app.

    Regards,

    Bruno

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