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Error creating sapjsf user during installation Solution Manager 7.1

Apr 10 at 08:26 AM

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Dear all, I get error during installing Solution Manager 7.1, and cant fix this. Please Help.

An error occurred while processing option SAP Solution Manager 7.1 Support Release 1 > SAP Systems > Oracle > Central System > Central System(Last error reported by the step: DIAGNOSIS: For more details see output of log file:). You can now: • Choose Retry to repeat the current step. • Choose Log Files to get more information about the error. • Stop the option and continue later. Log files are written to C:\Program Files/sapinst_instdir/SOLMAN71/SYSTEM/ORA/CENTRAL/AS.

sapinst.log file

sapinst.txt

sapinst_dev.txt file

sapinst-dev.txt

sapinst_loginquirer.log file is empty

UserCheck.log

usercheck.txt

Any other files needed?

Regards,

Karim

sapinst.txt (7.9 kB)
sapinst-dev.txt (148.8 kB)
usercheck.txt (648 B)
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3 Answers

Yogesh Patel
Apr 10 at 04:42 PM
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Hello Karim Yakhyayev,

SAP Solution manager 7.1 is out of maintenance and support.

Please install Solution manager 7.2

For your question: Did you tried creating user manually?

Thank you

Yogesh

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Dny Koma Apr 12 at 02:41 PM
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Please check your ressources and have a look at your kernel.

Perhaps that helps you:

https://archive.sap.com/discussions/thread/1879251

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Hello Dny Koma,

There is no define solution posted on thread you mentioned.

-Yogesh

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Already update kernel to last version. Or i need to try another versions of kernel? not last?

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Karim Yakhyayev Apr 12 at 06:59 AM
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Dear Yogesh,

Thanks for your answer. Yes, I already create SAPJSF user manually. But that didn't solve my problem.

Any options?

P.S. I need to install Solution Manager 7.1 and then upgrade to 7.2.

Regards,

Karim.

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What error message you receiving after crating user?

-Yogesh

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All errors in log files. During installation i have error that on top of topic, without error code.

Error from sapinst.log

ERROR 2018-04-10 11:59:05.510 (SERVER\Administrator) id=nw.ume.generalError errno=CJS-30197
. DIAGNOSIS: For more details see output of log file:

ERROR 2018-04-10 11:59:05.638 (SERVER\Administrator) id=controller.stepExecuted errno=FCO-00011
The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|Doublestack|0|createJSF was executed with status ERROR (Last error reported by the step: DIAGNOSIS: For more details see output of log file:).
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