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C4C Ticket Item custom button added stays inactive

Apr 10 at 07:55 AM


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c4c-button-added1.jpg c4c-button-added2.jpg Hello,

according to the blog "Steb by step to create OBN button which navigates from standard UI to custom UI" I added a button in Ticket Items to call a custom modal window.
In this blog some steps are discribed to activate a button but I can't find the exact places to do all the config steps.
Attached you find the custom actions I did.
_ How can I get my own button activated ?
_ How can I influence the button only to be activated when an Item is marked and the item is released for scheduling ? (can't add according the properties scripts to my button)

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