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User should not be voiding the dispute created by other User

Hi,

I having an Issue at my work place.I have got a Requirement from the Finance Functional Folks that the user should be able to create the dispute case and also void the case created by him.But the user should not be able to void the dispute case created by the Other user.

As of now when I am testing the user is able to void the dispute case created by him and also void the dispute case created by other user.So now I am trying to restrict so that user should not be able to void the dispute case created by other user.

In the Roles Built at work place I have fdm_coll01-collections Management and also udm_dispute-dispute manamgement T-codes built in One Role.can any one of you let me know at which authorization object this can be restricted as I am having a hard time trying to find out.

In Ideal SAP World what my idea was a Dispute case created by the user in Production should not be allowed to void the dispute case.so creating a dispute case and voiding a dispute case should be treated differently and should be done by different persons in an organization.

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    Posted on Sep 18, 2008 at 08:59 PM

    In Ideal SAP World what my idea was a Dispute case created by the user in Production should not be allowed to void the dispute case.so creating a dispute case and voiding a dispute case should be treated differently and should be done by different persons in an organization.

    So why not talk back to your FI Folks. Also check with your Compliance Team.

    But anyhow, I do not see in the real world a conflict of duties by giving access to both creating a Dispute and voiding a dispute and more over voiding a dispute is considered critical since it would allow to Release Blocked Orders.

    But the user should not be able to void the dispute case created by the Other user.

    If every transcation and conversation with a Customer is recorded in the Collections Management system, I do not see a requirement for the same Team Member having access to close a dispute created by other user.

    AB.

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    • Former Member

      well in this case the role which was built the user x was able to void the dispute case x he made as a dispute and at the same time user x is able to dispute the Void case y(disputed by user y) in Production.Can you let me know which Field level in the authorization object should be removed so that user x can only void his dispute case not user Y Dispute case.

      I am doing a Trace and i dont find any difference between both the activities done by user in both the scenarios.when user is voiding Dispute case x and Also Dispute case y

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