Change Request Management without Transport Management

[Former Member]

Hello Change Request Management Experts!

I have understood that It is possible to take change request managment in use without transport management. So I could handle Change Request with different statuses without automatic funtions behind these statuies. We like to see how to handle changes between different roles of people and implement the functions after that.

I suppose that I should take only Change Request (approvals) and not Change Documents (execution) from Change Request Management.

Have any of you tried to do that?

Best Regards, Leena Nissilä

[Former Member · Accepted solution]

Dear Leena,

You can use Service desk functionality of solution manager for managing all the changes happening.

there is no automation of transports but you can have all the approval actions etc as per ur req and status values etc.

Reports can be generated whenver required

Later whenver you want to automate the change req process or in another terms move the transports from dev to quality via actions then u got for CHARMS or change req management.

Please assign pts

[Former Member · Accepted solution]

HI,

The service desk is not change management tool and we do not get good enough reports there. Before full Change Request Management implementation we like to see how it works only without TMS actions. I have read somewhere that it should be possible. But I try with SDAD function first. Thanks to you all.

Br Leena

[Former Member]

Hi

you can also use the administration transaction type (SDAD). This one is without TMS integration.

Regards

Andy

[Former Member]

Hi Andy,

Thank you for your answer. I have tried to do that also but I where is still some configuration missing because I get error message in: No maintenance cycle is open for the current system. I have also tried to to that maintenance cycle but I thought that it needs CTS activation in some project.

I also like to know what is minimun configuration for change management that I could use SDAD with Service Desk.

I looking forward to you reply,

Br Leena

Edited by: Leena Nissilä on Sep 17, 2008 1:24 PM

[former_member137336]

Hello Leena,

This error is because there is no maintenace cycle created for the system which you are trying to create the change request. You need to go to the scheduling transation to create a maintenance cycle, befor that you need to have a maintenance project created for the system.

Regards

Farzan

[Former Member]

Hi,

Thank you. I try this Change request Management through SDAD.

BR Leena

[Former Member]

Hi Leena,

Not sure if something is default available from SAP what you're looking for.

What you can do is indeed to use the Service Desk, but instead of using the provided statusses, create your own workflow with Action Definitions, that you can control using authorization roles.

This will take some time to implement, but the result can be very nice!

Greetz,

Roel