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Former Member

Dunning in ISU

Hi Experts,

We have a requirement to avoid printing dunning letter for specific dunning level and dunning procedure(And based on some custom fields set for a business partner, if he has opted for a paperless account) when FPCOPARA is scheduled.Instead an email will be triggered.

we using print workbench and configured a smartform to print dunning letters after FPCOPARA.

Currently i am checking at the user exit include provided at the application form and raising an exception at the form to stop sending the form to spool.

But can anyone suggest a cleaner way of doing this?

requirement is to suppress sending the form to spool for specific dunning procedure/Dunning level ad some custom considerations.

I was looking at the EVENT 705 But after a bit of research i found that it will not trigger for my correspondence type '003'.Any idea how can we suppress creation of spools? and what would be the best place to implement it?

Tagging few people who tried to help me last time.

any help appreciated.

Thanks & regards,

Anjan

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2 Answers

  • Best Answer
    Apr 08 at 08:33 PM

    Hi Anjana,

    There are multiple ways to handle your requirement-

    The best way would be to enhance EVENT 704, to populate the custom parameters along with Dunning Procedure and dunning level in the ENTID1 to ENITD4 and the corresponding value in data1 to data4 field in the correspondence container (DFKKCOH) for each of the items.

    Now while executing FPCOPARA, the above fields are available under the custom selections in the User parameters tab to filter out only those scenarios for which you want to generate spools only.

    I am not sure, whether you are using the same PWB for generating Spools and email.

    If no, then you can use the application form also in FPCOPARA as a segragating factor splitting in to spools

    Hope it helps

    Thanks,

    Amlan

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  • Apr 08 at 11:18 AM

    Hi,

    Perhaps you can explore using Event 775. You would have configure a Correspondence variant to trigger Dispatch Control "MAIL" to trigger an email. Then place your custom logic/rules in event 775 to do accordingly.

    I hope this helps,

    Regards,

    Ivor Martin

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