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Former Member

Approve Requests app does not fetch workitems

Hi, everyone!

Objective:

  • Consigure a tile for a certain workflow task.

Servers::

  • Back-end: ECC 6.0 EHP7
  • Front-end Gateway 7.40

Scenario definition (GW)

1. Task definition Scenario

  • Scenario Identifier: Z00_REQ_COMPRA_PM
  • Technical Service Name: /IWPGW/TASKPROCESSING
  • Version: 2
  • EntitySet External Name: Task
  • Property External Name: TaskDefinitionID
  • Default Sort by Property: CreatedOn
  • Quick Act: Marked

2. Assign Consumer Type:

  • Desktop
  • Mobile
  • Tablet

3. Task Definition for Scenario:

  • SAP System Alias: RFC TRUSTED (the same used for MyInbox app, which works fine)
  • Task Tipe: TS99900072 (chosen from PFCG->workflow-> task)

Tile's configuration (GW)

  • ServiceURL: /sap/opu/odata/IWPGW/TASKPROCESSING;v=2;mo/ScenarioCollection?$filter=key%20eq%20'Z00_REQ_COMPRA_PM'
  • Semantic Object: WorkflowTask
  • Action: displayInbox
  • Parameters: scenarioId=Z00_REQ_COMPRA_PM

Aditional Info:

  • The tile counts is correct, but it does not show my workItems.

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3 Answers

  • Best Answer
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    Former Member
    May 14 at 11:24 AM

    I wish it was working.. But might be easier to build an entire solution than try to fix it

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  • Apr 06 at 03:34 AM

    May I ask, why are you still using old version of approval app. Please use My Inbox v2.0, which is the latest version and is applicable to your system landscape.

    My Inbox Configuration Help.SAP

    Regards,
    Tejas

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  • Apr 10 at 05:57 AM

    Hi Guilherme,

    The count you see comes from the workflow inbox specific to task id. So the task id is configured fine in Scenario definition.

    For My Inbox, you have to configure scenario specific tile. Currently all items are fine and coming.

    Use scenario specific configuration. Can you show the scenario definition configuration in SPRO, mention system alias properly. Most of the time, issue can be of system alias.

    Regards,
    Tejas

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