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Apr 05, 2018 at 09:07 AM

EU GDPR C4C adaptation

876 Views Last edit Apr 05, 2018 at 09:39 AM 2 rev

Dear experts,

Following the upcoming GDPR regulations we are having some questions and we will be glad to get some help with few issues.
1. We need to implement a consent checkbox for user approval for personal data usage (approves terms and condition).
This feature needs to be implemented in accounts, leads, opportunities , and quotes BO's.
2. We have a need to delete the information from a certain type of accounts which distinguished by Account Type drop-list extension field, after X number of days. We need to present in a report the accounts that need to be deleted and to delete those accounts information massively. All the related objects for those accounts need to be deleted as well (leads, opportunities, quotes, different activities)
3. We need to be able to delete the information of the accounts and all the related BO's which were created for these accounts immediately by request.

4. Same as in clause 2 but for Contacts BO.

I saw an read the blogs Data Privacy Management in SAP C4C and What is GDPR & How can SAP Hybris Cloud for Customer help you comply with GDPR , but I didn't find answers to all my questions over there as they refer mostly to Individual Customers BO and there are no answers regarding how to handle the consent issue.

We will be thankful to get some help for the issues presented above.

Kind Regards,
Daniel Fogel