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Change Interests for Interactions

Hello together,

does there exists anything in Hybris Marketing Cloud (1802) to delete the interests of interactions for a specific customer?

There can be the case where y error the wrong interests have been assigned to the interactions referred to a single customer. In the segmentation this could mislead to the fact where this customer is adressed in the wrong campaign.

As I could see right now we could only delete all the interactions and load them again with the correct interest right?

BR/

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1 Answer

  • Apr 12 at 06:18 AM

    Dear Oliver,

    As of now, the only workaround is what you already know.!

    Please submit an idea if not already done, here - https://influence.sap.com/sap/ino/#/campaign/38

    Best Regards,

    Kunal

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