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Apr 05, 2018 at 04:03 PM

ServiceRequest and ServiceRequestItem OData services don't allow us to maintain specific fields

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We’ve been working on an enhancement in SAP CRM to send a work order created in SAP CRM to SAP Hybris Cloud for Customer – via OData service. However the OData service (/sap/c4c/odata/v1/ServiceRequest and /sap/c4c/odata/v1/ServiceRequestItem) don’t allow us to update quantities in work order items and some fields in work order header.

How can we solve this problem? Why does OData doesn’t allow us to update those fields? Is there any other way or work around to update these fields?

Kind Regards