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Former Member

Booted from SAP GUI 7.4

Just got booted from SAP randomly while in the middle of an entry.

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4 Answers

  • Best Answer
    Apr 05 at 02:21 PM

    There is many reasons why you got disconnected. If that happens frequently I would suggest contacting you BASIS support.

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  • Apr 09 at 10:05 AM

    Hello Alexander.

    As a general rule, if the popup error displays with information, then by default it's not a gui issue as there is still communication between the front and backend. The only time it's classified as a Gui issue is where the gui screen disappears altogether.

    In this case, you need to contact your network/OS colleagues for assistance.

    Regards,

    Jude

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    • Former Member

      Thank you Jude for your response; definielty got a few pointers from this. The issue hasn't returned and I will be working with the network/OS team to solve this problem next time.

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    Former Member
    Apr 05 at 02:44 PM

    Good morning Bartosz,

    Hope all is well. Thank you replying back to my response, I just wanted to say that this occurred for the first time last week and has yet to crash again. There was no need to contact the BASIS support since the server connection I was working in was up and running. Would you be able to tell me a list of reasons of why I got disconnected?

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    • Former Member

      Thank you again Bartosz. These threads are very helpful to keep as a reference if the issue ever occurs again.

      Best,

      Alexander Lagos

  • Apr 12 at 02:49 PM
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