on 09-15-2008 10:25 AM
Hi Experts,
We have had a problem with communication channels that has just stoped the polling for no reason. So what we need to do is to build in some kind of logic that takes care of this. One thought is to have an alarm mail that is triggered if channels has not polled any files for x nr of minutes between 13:00 and 15:00. So my question is how to solve this? I have read about Business Activity Monitoring, can that be a good idea here?
Regards
Claes
Hi,
Clear the cache .
to trigger the alerts u need to trigger alerts to mail.
Follow the below blogs to create an alert to email
Basic alert configuration
after that need to below steps
To send an EMAIL, assign an EMAIL ID to the corresponding user in the transaction SU01 and then set up SCOT and you can send emails when the ALERT is triggered.
Once you have configure Alerts, you will get the Alerts into ALERT INBOX in RWB of the user. To also get the email, the following needs to be done,
1. In SU01 -- Assign the Email ID for the Recipient of the ALERT.
2. In , RWB>ALERT INBOX> PERSONALIZATION--> Time Independent Delivery and Email are selected.
3. Finally, SCOT needs to be set up to send Emails. Check this for the same. You can ask your BASIS team to do this step.
http://help.sap.com/saphelp_nw04/helpdata/en/23/1edf098ea211d2b47300609419ed29/frameset.htm
Also, In ALRTCATDEF, go to SETTINGS--> CONFIGURATION. By default, the option selected is INTERNAL PROCESSING. Select the option SMTP FORWARDING AS XML and give the email id. This will enable you to send an email alert whenever an error occurs in XI.
Also, to test your Alerts, execute the report RSALERTTEST in SE38.
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http://help.sap.com/saphelp_nw04/helpdata/EN/2b/d5653fd1d3b81ae10000000a114084/frameset.htm
Try to stop and start the CC...
Please delete old LUWs from the queue for in SMQ2(inbound queue). Refresh cache SXI_CACHE...
Its a known issue with FTP and JDBC sender communication channels.please check the SAP Note 1083488
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