Skip to Content
0

High Volume campaign: send emails?

Apr 04 at 10:10 AM

28

avatar image

Hello,


Our users wanted to be able to send emails to partners who are *not* in our CRM database but are in some Excel files (with email address, of course).

After some investigation, it appeared that to fulfill this requirement, we had to use SAP External List Management, which allow to build a target group from an CSV file. It was not easy, but at the end we managed to generate a target froup from our source Excel file and to create and launch a marketing campaign with this target group.

So, the marketing campaign is correctly launched, the job is correctly executedn we get no error, but at the end, no email is sent.

The only thing the system appears to do is to create the following files in AL11:
binaries.xml
control.xml
mailform.xml
marketing_project.xml
result.xml
[email_form_name]_BodyHTML.html
[email_form_name]_BodyPlain.txt
[email_form_name]_Subject.txt
[campaign_name].CSV

So, how do we get the emails actually sent? We can't see anything in SOST.

Thanks in advance for your reply.

Regards,
Mathieu

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Kunal Kumar Bansal
Apr 04 at 10:37 AM
0

Dear Mathieu,

Could you please share the screenshot of ELM you created and the Segmentation/Target Group.

Also, share the Job execution details.

Best Regards,

Kunal

Show 5 Share
10 |10000 characters needed characters left characters exceeded

Hi,

Here is the EL:

The campaign:

The target group:

The job execution détails:

Thank you for your help!

0

Dear Mathieu,

I cannot see any screenshot you attached, see how it looks:

Please upload again!

Best Regards,

Kunal

image-error.jpg (16.3 kB)
0

Hi,

I'm trying again and again, but no luck: when I click on submit, nothing happens.

Regards,

Mathieu

0

Dear Mathieu,

Please create a single image file of all the screenshots and try again to upload.

Best Regards,

Kunal

0

Here are the screenshots:

elm-screenshots.png (156.8 kB)
0