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Former Member

Err: process cannot acccess the file..

Hi all,

We are getting problems at some point saving or overwriting file-templates tot the server after having setup a virtual directory for using the evmnu-openfile function. The error message which popups after a while says:

"Server was unable to process request. -->The process can not access the file. "E:\BPC\Data\Webfolder\appsetname\appname\eExcel\Reports\ - filename" because it is being used by another process"

The problem is gone when the virtual directory is removed. But obviously we need the virtual directory. Placing almost 50+ file templates in the wizard folder for enabling the evhot function is not the best workaround.

I suspect it has to do with some backup-software which runs on the server, enabling users to restore files when deleted or overwritten. But I'm not sure. Has anyone experienced this problem, or any ideas whats causing it and/or how it can be fixed. Any help as always is much appreciated.


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  • Posted on Sep 15, 2008 at 09:08 AM

    I think it is a problem regarding the antivirus or firewall setup on that computer.

    The message is saying that you have another process using the files from that folder.

    Another possible reason can be the access rights setup for virtual directory created. Make sure that you have set the correct rights for that folder.


    Sorin Radulescu

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 10, 2008 at 08:10 AM

    Hi Sorin,

    Finally this week I got an answer from the customer:

    Antivirus is activated on the server but not the firewall. On the clients though hand both anitvirus and the firewall are activated. Any idea which one of these options might cause the error? Is it a server related and/or client related setup issue?



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