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B1 alerts with queries not working

Dear All,

Alerts based on query (SBO 9.2, PL 0.8 on HANA) not working. Query returns result in generator. I am able to receive Today's Activities Alert, and zero Query Based Alerts, it is just not triggered.

Please kindly advice,

Best regards,

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2 Answers

  • Best Answer
    Apr 09 at 02:16 PM

    Hi,

    Check alert service is running under job configuration. Refer attached image for reference,

    alert.png

    Regards,

    Nagarajan

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    • Dear Nagarajan,

      The problem is solved. We started alert service and I received my notifications.
      Thank you very much for help and advice!

      Best regards,
      Olena

  • Apr 16 at 09:48 AM

    Hi Nagarajan,

    Thank you for your answer.

    Yes, alert service is stopped, but when pressing button "start" it notifies "Database Server is not configured".

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