Error when opening Fiori app import data

[sahjoshi86]

Hi Guys

In Hybris On Premise 1702 version, I am not able to open "import data" from Import Data group. Other apps in there like audience, competitors and Import data for Analytics can be opened. But when opening Import Data fiori app, below error is shown:

error while displaying (sub)workset; contact your system administrator sap hybris.

Any help in how the error can be analysed ?

Best Regards

Sahil Joshi

[vervinckt_joyca]

Hi,

Can you check in transaction SICF if services related to Import are active?

Like these ones:

[sahjoshi86]

Hi Joyca,

Yes, the mentioned SICF services are active.

Regards

Sahil

[sahjoshi86]

Hi Kevin,

Please see if attached screenshot is helpful.

On a side note, there is no IMPORT data in Fiori app library as well. I can see audience, competitor and Import Data for Analytics though.

console.pngBest Regards

Sahil Joshi

[kevin_wang9]

Hello Sahil,

Could you please us with the screenshot for the content in console tab in F12 tool?

Before that, I suppose you can try to clear your browser cache and re-test this issue.

Kind regards,

Kevin

[sahjoshi86]

Hi Kevin,
Tried Clearing browser cache but getting the same error.

Have attached the console screenshot in earlier comment.

Best Regards

Sahil Joshi

[kevin_wang9]

Hello Sahil,

Please refer KBA 2227577 - Recalculation of the SAPUI5 Application Index After Implementing an SAP Note, to recalculate the index and then re-test this issue.

Kind regards,

Kevin