Cliam of Transit insurance?

[former_member192718]

Dear SAPIENTS,

Please suggest for this scenario.

Goods reciept has been done for the material. Inspection lot is generated. Material found in damage condition. Now through QM can I claim insurance? Is there any provision in SAP for such cases?

How can I deal it with SAP QM?

Regards,

Kaushal Rai

[Former Member · Accepted solution]

Hi Kaushal, According to the best of my information all this insurance any payment related stuffs are taken care by the FI folks. And they normally proceed the vendor payment based on the UD from QM. If there is defined business process available to your current company, you can simply make a practice to manage this with the UD long text.

OR

You can define a separate follow up action with the appropriate UD code Accept / Reject , that on execution of which system will trigger a mail to the FI person.I think the STD follow up actions are also available for the UD codes that can do this job.

OR

The best way you can trigger a quality notification as soon as the UD get rejected, now you will be in need to configure your own action box for the Quality notification. Define a separate Notification type, design the Action Box for the same. And incorporate the STD scenario of the company's business process of insurance against the rejection. But if ti is not a STD and regular process I will advice to manage it through the UD text or by simple mail. Regards, Shyamal

[former_member192718 · Accepted solution]

Dear Shyamal,

Can you detail the process of follow up action as you described in your first option?

Regards,

Kaushal Rai

[Former Member · Accepted solution]

Hi Kaushal, - In trx QS51, reach up to the UD code you select at the time of UD (most probably it would be REJECT. - Just besides this UD code, there is field to define the Follow up action. Enter the follow-up action there. - Now what it will happen is, it will trigger a mail regarding the UD's rejection, automatically and send it to the User as defined in the FM (refer the note below for the details). - I suggest to mentioned the receiver the FI person. So the details will be available to the FI person and he can proceed their job. NOTE:- There are three STD Mail follow-up actions available for this function and they each have different Function Modules where we need to amend the receiver. Now the changes in the Function Modules to be done by the ABAPer only, so I would advice to concern the developer. Follow - up Action :- Function Module MAIL :- QFOA_MAIL_SENDING_STANDARD MAIL2 :- QFOA_MAIL_SENDING MAIL3 :- QFOA_UD_LONGTEXT_SENDING Regards, Shyamal

[former_member192718 · Accepted solution]

Dear Shyamal,

I slected all the setting nd selected QFOA_MAIL_SENDING_STANDARD. Now I want to know where I can write the mail ID of concern person who I want to send?

Regards,

Kaushal Rai

[Former Member · Accepted solution]

Hi Kaushal,

You can't write any mail ID in Std functional Module QFOA_MAIL_SENDING_STANDARD.

As per this function module after saving the UD system will raise the POP Up box with follow action. then you have double click the POP up box after that it will go to SAP mail box (SBWP), Then Manually you have to forward the follow up message based on your recipient selection (TO ID).

If you want automatic forward you have ask your ABAPer to modify the above Func. module with Z.

Regards,

S.Babusingh

[Former Member · Accepted solution]

Hi Kaushal, As correctly said by Babu, this is a STD FM, and I have already explained that you need mentioned the receiver in the FM itself with the help of ABAPer,

There are three STD Mail follow-up actions available for
this function and they each have different Function Modules
where we need to amend the receiver. Now the changes in
the Function Modules to be done by the ABAPer only,
so I would advice to concern the developer.

Now I further advice to create a "Z" table where you mentioned the receiver/s, so that if the receiver changes in future, the FM need not to be amended. Regards, Shyamal

[former_member192718 · Accepted solution]

Dear,

I was checking with SAP action Mail Box at the time of UD I didn't get that pop-up Box.

Regards,

Kaushal Rai

[Former Member · Accepted solution]

Hi Kaushal,

1. Check whether your assign the followup action to your UD Code.

If No Assign.

If Yes check the Popup up box in below procedure.

Go to QA32 select the lot and give the UD code and save

After save the UD for the lot the screen come back to Inspection lot list (To give the where your select the lot) than click the refresh button (Blue color button) Now the Popup box will display.

Revert for further query.

Regards,

S.Babusingh

[Former Member · Accepted solution]

Hi Kaushal, That Pop appears only if the the mail is "Express Mail" and according to me that STD one is not the Express one. But any ways to proceed further you should run trx SBWP, check the inbox you will find a message having subject line as "UD for insp.lot XXXXXXXXXXXX" The message will be available either in the UNREAD DOCUMENT or READ DOCUMENT And then proceed as Babu suggested. Regards, Shyamal