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Add multi approver automatically in opportunity SAP C4C

Apr 05 at 02:22 AM

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Dear Expert, i want to add some approvers automatically when creating an opportunity based on some conditions. Actually, I just add approvers in the opportunity role definition under administrator --> sales and campaign tab, in which there are 2 people that met the condition. When a condition meets the approver that is coming to sales data tab is just one person, not two, Why does it happen ?? for custom approver party people that will come are 2, why does when using standard approver party (not a custom), the people just one?

Thank you

Rindang

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1 Answer

Bharath Raj Apr 05 at 05:30 AM
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Hi Rindang,

Just check the maintain involved parties in opportunity activity .If the unique checkbox is checked for Approver role then only one person will be determined in the opportunity even though you have maintained two person in the opportunity rules. So kindly uncheck the unique checkbox and try it.

Attached screenshot for your reference.



Regards,
Bharathraj


unique.png (6.6 kB)
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It is not unique too anyway , I have checked it

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We can add two people with role approver , but it just can be done manually , not automatically , sales quote is also same can't add 2 people as approver automatically using determination party role

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Hi Rindang,

Is the same condition maintained for the two person in opportunity rules?
Can you attach the screenshot of the opportunity rule?

Regards,
Bharathraj

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Yes , the condition is same, it's based on sales org, distribution channel, and division.

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