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Former Member

Service Desk: Service-specific Customizing missing for transaction on SLF1

Hi,

I am configuring service desk 3.2 and have configured business partner, ibase system and other required fields. When I try to save the message, it is giving a warning message that cannot be ignored and treated as an error message: "Service-specific Customizing missing for transaction on SLF1".

I have checked transaction type SLF1 in SPRO and it is configured as suggested in document. Can you please help in resolving the error or is there any other config missing.

Regards,

FS

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3 Answers

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    Former Member
    Sep 11, 2008 at 05:55 AM

    any suggestions ?

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    Former Member
    Dec 10, 2008 at 11:22 PM

    some config was missing.

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    Former Member
    Dec 12, 2008 at 06:17 AM

    Hi , there are two thing need to be checked.

    1. transaction dno_cust04. The field PROCESS_TYPE should with the value 'SLFN'.

    2. In transaction sppfcadm

    dno_notif -> config of conditions

    select the second action, -> second condition -> Procssing Details -> Processing Para.

    input pocess type 'SLFN'.

    You can replace 'SLFN' with your own transaction type.

    Best regards,

    Lament

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