External List Management

[Former Member]

Hi forum

I am having some trouble getting the External List Management function to upload business partner data into CRM. I have managed to create the external list in CRMD_MKTLIST, which has in turn generated the outbound workflow from my user. There seems to be a failure in the further processing of the workflow by the system to process the relevant steps. The status of the background task in the workflow log is shown as 'Ready'; the workflow system does not automatically execute the background task to process the steps as it should.

Any help would be greatly appreciated in getting this issue resolved.

Cheers

Gavin

[Former Member]

Quite a simple answer to this one... the general workflow settings were not made in customising. Once I made these settings in SWU3 the workflows were generated and executed automatically and the steps were processed.

[Former Member]

Hi Gavin.

I just started working with ELM and got through all the workflow stuff.

I have problems creating new business partners in the list load. I have searched for the file Y_External_list.csv mentioned in Best Practices without any luck.

Do you have a test file in csv which describes a format for organisations.

Regards, Lotte

[Former Member]

Hi Lotte

When I was testing this functionality I created some simple mapping formats to use for the creation of BPs. An example would be:

Position Field

1. ORG_TITLE_KEY

2. ORG_NAME1

3. ORG_COUNTRYISO

I then simulated some data in an csv file like this using the ~ character as the separator:

0003_NameAGB

0003_NameBGB

0003_NameCGB

If you use the fields relevant to organisations when creating the mapping format then the resulting BPs will be organisations.

I am not sure if this is the best practice way of creating a file, but it works well and is very scalable as you can add in many fields.

Please let me know if you need anymore help.

Cheers

Gavin

[Former Member]

Hi

I am trying to create BPs using External List Management,.. The job runs without errors but no BPs are created.

Please suggest a solution.

Thanks

[Former Member]

Dear Gavin,

I have also searched the file, but I did not find it. Could you please send me the sample file

or add information how it looks like here in the forum.

Best regards,

Angelika