I am having some trouble getting the External List Management function to upload business partner data into CRM. I have managed to create the external list in CRMD_MKTLIST, which has in turn generated the outbound workflow from my user. There seems to be a failure in the further processing of the workflow by the system to process the relevant steps. The status of the background task in the workflow log is shown as 'Ready'; the workflow system does not automatically execute the background task to process the steps as it should.
Any help would be greatly appreciated in getting this issue resolved.