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Former Member

Instructot iview is not working in portal

Hi Experts,

We downloaded instructor business package into portal and when we click on it its saying

Portal runtime error.

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID: 12:17_09/09/08_0023_8592250

Refer to the log file for details about this exception

plz help me in this waiting for u r responses



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3 Answers

  • Best Answer
    Sep 09, 2008 at 10:19 AM


    Did you check the log file with the exception ID given in the error?? "Exception ID: 12:17_09/09/08_0023_8592250".

    check the log with this error this may help ful in analizing the error.


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  • Sep 09, 2008 at 08:58 AM

    Hi Shilpa,

    are you using Higher Education & Research Business Package ????

    check this link for pre requisites for this BP

    Before you can use this business package, you must perform the following activities:

    · Import the business package into the portal. You can download the business package from the SAP Service Marketplace.

    · In the portal, create an SAP system object with the system alias SAP_HER. The SAP system object must be linked to the SAP system on which Campus Management runs.

    · In the J2EE server, use the software component archive (SCA) for the components SAPPCUI_GP and IS-HER-CSS. Configure the following destinations of the SAP Java Connector (JCo) in the J2EE server:

    ¡ SAP_HER

    ¡ SAP_HER_MetaData

    ¡ SAP_R3_HumanResources

    ¡ SAP_R3_HumanResources_MetaData

    ¡ SAP_R3_HumanResources

    ¡ SAP_R3_HumanResources_MetaData

    Configure these JCo destinations for the Campus Management system in the single sign-on (SSO) mode.

    · Create a user in the portal and J2EE server for every appraiser who uses the appraisal self-service application. Assign these users the portal role u201Cuniversity instructoru201D in the portal.

    · Make the required backend settings in the Campus Management system to start the appraisal process.

    Correct me if I am wrong...


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    • Former Member

      Hi Pradeep,

      Thanks for u r response here i need information about instructor and tutorial.And we already done regarding higher education.

      Thanks & Regards,


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    Former Member
    Sep 10, 2008 at 12:56 AM

    Hi Pasumarthi shilpa ,

    thismay be bug and apply fix according to your portal version mentioned in below note

    Note 890314 - EP on NW 2004s - Central Note for EP-PIN-AI

    Koti Reddy

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