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Mar 29, 2018 at 02:54 PM

No upload of appointments with groupware integration

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Hello Experts,

we want to user server based groupware integration with our CRM 7.0 EHP3 system.

We have set up the groupware connector and proxy on a separate server. Connecting checks were positive.

We configured the groupware connector and CRM according to

https://help.sap.com/viewer/a7ca5c51963f448e960f6b6ea8f2e773/7.0.3.13/en-US/4ddc8eddbe7364dfe10000000a42189e.html

and

https://blogs.sap.com/2016/12/05/sap-crm-server-based-groupware-integration-with-ms-outlook/

We successfully uploaded categories, application list and a user list from CRM to the groupware connector.

When we create or change an appointment in CRM the system created an entry for the ISP_D_000000000000004 inbound queue.

When this entry being processed we get a new entry in the outbound queues: R3AUORDER_0000091764 with the destination being the application server:

In order to be uploaded to the groupware connector there should be an outbound queue named something like ISP_O_000000000000xxx.

Can anybody help?

Thanks and kind regards

Michael