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Crystal Server 2013 INS00140 error

Apr 02 at 04:45 PM


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I was given a download link and temporary key for Crystal Server 2013 and when I try to install it I get the following error message. I've seen guides for the INS00140 error on crystal reports, but where are the guides for this? I need to make the trial work before I can invest in the full product, and I don't have maintenance so posting a ticket, or using notes that require logins on isn't an option.

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1 Answer

Daniel Politeski
Apr 03 at 04:43 PM

Hi Gabriel, I tested this myself and the keys provided customer have an issue for whatever reason. I used temporary keys that we use and there was no error. So there isn't an issue with the product, it does seem that the issue is with the license keys.

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