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Former Member

Error at post install steps (Oracle, AIX, IDES R/3 47 sr2)


I downloaded and installed SAP IDES R/3 enterprise 47sr2 from sap site.

The error appear after first login into SAP under SAP* user

Runtime errors START_CALL_SICK


SAP release 620

Operating system AIX

Release 5.3

SAP kernel 640

Patch level 21

The termination occured in the ABAP program "SAPMSYST" in "D020_SNC_CHECK_EXTID"

After this I can to click at "Start easy access" button and open the user menu.

I try to make the step 5.4 "Checking SAP System Services" by call SM28 transaction (SAP SYSTEM CHECK) and I got the next message "OS release AIX 3 5 is not supported with this kernel 640". In the same time SM50 show me the processes, SM21 show me the system log.

What is my next manipulations?

Thanx for help.

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    Former Member
    Sep 09, 2008 at 02:15 AM


    You have the SAP kernel 6.40, patch level 21. In most cases this issue is resolved by downloading and updating to the latest kernel stack (SAPEXE.SAR / SAPEXEDB.SAR) as per note #19466. The AIX version 5.3 needs to have a kernel higher than the current level 6.40, 21.

    Best regards,


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