This question was closed Apr 05 at 03:07 PM by Sahil Joshi for the following reason: The question is answered, right answer was accepted
Hi Experts,
While configuring for product categories, I see that the "Maintain Product Categories" is disabled. No existing Hierarchy is available and when New Hierarchy is clicked, the system gives error :
Hierarchy already exists; cannot create hierarchy
Cannot migrate product categories; root product category already exists.
Best Regards
Sahil Joshi
Best Answer
Apr 02 at 02:35 PM
This could possibly be a result of inconsistency . You may please report an incident to support for this to be verified.