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Cannot add product categories in SAP C4C

Apr 02 at 11:45 AM

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Hi Experts,

While configuring for product categories, I see that the "Maintain Product Categories" is disabled. No existing Hierarchy is available and when New Hierarchy is clicked, the system gives error :

Hierarchy already exists; cannot create hierarchy

Cannot migrate product categories; root product category already exists.

Best Regards

Sahil Joshi

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1 Answer

Best Answer
Prasanth Sarma Aryasomayajula
Apr 02 at 02:35 PM
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This could possibly be a result of inconsistency . You may please report an incident to support for this to be verified.

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