SAP CRM: How to make fields editable in CRMD_ORDER T.code for Orders having completed status

[Former Member]

Hello Experts,

How to make fields editable in crmd_order T.code when any order is having both system and user status as completed.

I have done all the necessary search and chnges in SPRO for user staus, but nothing is working out.

Please help.

Regards,

Prashant.

[former_member196467]

Hi Prashant,

Most likely the orders can't be editied due to the system statuses in the document.

Check the content active statuses in the CRM_JEST table with the header guid of the document (the header guid can be found in table

crmd_orderadm_h ) . You will for example get I1005 'completed' system table as active. Then check in t-code BS23 if it is allowed to edit a document with the status I1005 for business transaction CHNG for change.

You might also have user statuses which block the edition of the order. Please check also the user status and the status profile in BS03.

But be also aware that crmd_order or in general SAPGUI is no longer the interface to use from CRM release 500. So you might have a user interface issue and possibly the order can be edited in webUI .

Hoping that above will help.

Regards

Christophe