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Former Member

Support Knowledge Base Search does not reset if used more than once

I have noticed that the Knowledge Base Search function does not reset the search criteria in the query string ( keywords=.....) in Search.aspx page even if no results are returned

Am I correct in this or not using the system as intended?

If correct, is there a way to force a reset of the search (on search.aspx) using webflow perhaps or a little coding?

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    Former Member
    Sep 05, 2008 at 04:49 PM

    Geoff,

    I am not exactly clear on your question, but i believe the simplest option would be to add a Link on the support page back to a blank knowledgebase page.

    James

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    • Former Member Former Member

      Ahhhh, I see what you are saying now!

      Could you please submit a support message for this so it can be addressed in a future patch?

      Thanks so much,

      James