Price is zero

[Former Member]

Hi there

we are on extended classic, SRM 5.0. User created a PO, it was approved and invoiced (follow on documents created). user realised afterwards they made a mistake and changed the PO. a changed version was created, but now it gives an error message that "price is 0" but the price is showing for all the items.

has anyone else experienced this. what is the easiest way to resolve this.

Kind regards

[Former Member]

Hi

I have checked but could not find any. Do you know any notes that can help or is it something else that can be wrong?

We are on service pack 10.

Kind regards

[Former Member]

Hi,

Please check the following notes:

Note 1132981 - E:BBP_PD446 after service PO price change

Note 1073478 - Message BBP_PD 445 when price exists

Thanks,

Pradeep

[khan_voyalpadusman]

please check the following OSS Notes

1002254 PO price becomes Zero if any PO header fields are changed

1008243 PO item price becomes Zero at item overview

1153308 Zero prices in PO when create PO from bid if price unit > 1

1241721 Price deleted using catalog item when header curr is changed

1174030 Price cleared in replicated PO

please check wether they are relevant for your support pack...

please search for notes with application area SRM-EBP-POR.

if the issue is not resolved with the above OSS notes , please create an OSS message.

[khan_voyalpadusman]

hi,

have you checked for OSS Notes on the Service Market Place?

what is the support pack of your SRM Sysem??.