Skip to Content
0

quality inspection during customer returns

Mar 29 at 06:06 AM

34

avatar image

Hi,

I am working on quality inspection during customer returns.

we create normal sales order (for initial sales) then delivery to customer. after this customer returns the product if it is having any quality issue.

They create returns sales order with respect to original sales order and create return delivery. I activated inspection type 06 in the material master. It created inspection lot during return delivery creation.

Now user requirement is if inspection lot UD is Reject (means product not good) then it should allow Post Goods Receipt (PGR) for the return delivery.

If inspection lot UD is accept (means product good) then system should not allow Post Goods Receipt (PGR) for the return delivery.

Problem is system behaving in reverse manner means if UD is accept then it is allowing PGR. If UD is reject it is not allowing PGR.

is this standard behavior ??? or i missed some settings or do we need to make any other settings ???.

Thanks

Kumar

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

0 Answers