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Former Member

ICE_SERVICE portal user doesn’t allow an anonymous access to KM content

When we upload files (e.g. image files) into root/documents/MyFolder repository they get a /irj/go/km/docs/MyFolder/* link. After that they can be seen by an anonymous users.

But every day at 9AM ICE_SERVICE portal user modifies all files in /documents/MyFolder folder and transform /irj/go/km/docs/MyFolder/* file link into /irj/servlet/prt/prtroot/ (we can see that in file Details window). After that an anonymous user lose permission to access the files of the repository.

How to prevent such behavior or to workaround this?

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2 Answers

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    Former Member
    Sep 08, 2008 at 10:23 AM

    It might be happening due to configured ICE Online Exchange so, check following....

    Go to Content Management -


    > Content Exchange -


    > Syndicators----


    > Offers there you'll see list of offers just delete them if not needed , this might solve the issue...

    Regards,

    Tushar Dave

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    Former Member
    Sep 17, 2008 at 02:49 PM

    May colleuge Crazy@Jax has answered your question.

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