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Missing SAP Cloud Platform (SCP) service. Present in Subaccount 1 but not in Subaccount 2

Apr 03 at 11:22 AM

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Hi,

I have the Internet of Things service available in my Subaccount 1 in SAP Cloud Platform (SCP). This service is not available in my Subaccount 2. Both were created under 1 Global Account.

Can you help please?

Screenshot of Subaccount 1 where I have both Internet of Things and Remote Data Sync services available.

Screenshot of Subaccount 2 where only Remote Data Sync is available.

Screenshot showing both Subaccounts 1 & 2 belonging to 1 Global Account only.

Thanks,

Michael

sa-1.png (30.1 kB)
sa-2.png (21.3 kB)
ga.png (54.8 kB)
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1 Answer

Anton Levin
Apr 03 at 11:27 AM
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Hello Michael,

I would suggest opening a customer ticket via SAP Support Portal to solve that. Please, see for reference [1], [2]

Regards,

Anton

[1] https://help.sap.com/viewer/114eb76dbefa4682956641fb3ee24a9f/Cloud/en-US

[2] https://help.sap.com/viewer/65de2977205c403bbc107264b8eccf4b/Cloud/en-US/5dd739823b824b539eee47b7860a00be.html

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Thank you. Let me do this

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