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Former Member

Sale Item Return after raising payment against A/R Invoice

Hi Guru's,

How can i reverse the A/R Invoice after the payment was made.

my scenario is if any item was returned after the Billing against A/r invoice means how can i enter the returned item

Help me out.

Regards,

Guru

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4 Answers

  • Best Answer
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    Former Member
    Sep 05, 2008 at 08:16 AM

    Hi Guru,

    You would probably create a standalone Credit Memo. Enter the Item Manually and enter the Invoice details in the remarks just for reference purposes.

    The other option (though this is not the best) would be to Cancel the Payment which will change the Invoice status to OPEN. You could then copy the Invoice to CM.

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    Former Member
    Sep 05, 2008 at 08:12 AM

    Hi Vijay

    You cannot reverse any documents in SAP Business One, except using a "cancel" function on some documents like Sales Quotations, Sales Orders, Payments, etc. You can, however, post an opposite entry. In this scenario you would post a credit note which is not allocated to the Invoice as this has already been paid and closed. Then you would post an Outgoing Payment to type "Customer" and refund the customer his money.

    Kind regards

    Peter Juby

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    Former Member
    Sep 05, 2008 at 08:49 AM

    As per Suda guidence i cancel Payment.if am trying to post A/R credit memo form the corresponding A/R invoice it shows error.

    Enter Excise reference number

    what will be the problem

    Edited by: Vijay Guru on Sep 5, 2008 10:51 AM

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    Former Member
    Sep 05, 2008 at 08:53 AM

    It' excise reference number field entered in outgoing excise invoice.

    Jeyakanthan

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