Skip to Content
avatar image
Former Member

Customer credit amount..

Dear Gurus,

Suppose If customer is having some credit amount in the company and no more he wants to continue his bussiness with the company then what is the procedure to clear the customers credit amount..please do the needfull

Thanks in advance..

Regards,

Raj

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • avatar image
    Former Member
    Sep 05, 2008 at 06:58 AM

    Hi

    Since the customer wants to close his account, you will have to pay back the credit amount in his account after making all adjustments due to you.

    You can include the customer payment in the APP run or make a manual entry for posting a payment to the customer.

    Regards

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Did you not follow what I have already in the messages ? When you make the payment against the open item, system will clear the credit entry in the Customer account and thereby the customer balance would come to zero.

      Hope you understand.

      Regards

  • avatar image
    Former Member
    Sep 05, 2008 at 07:01 AM

    hi,

    you can pay back the credit amount in his account after making all adjustments. you can pass a jv from

    f-22, you can change the document type.

    regards,

    R.Ramakrishnaraj

    Add comment
    10|10000 characters needed characters exceeded