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Former Member

XI 3.0 Client tools with Vintela SSO prompts user to change password?????

Hi,

We have a XI 3.0 server with Vintela SSO enabled. The SSO works when accessing InfoView.

BUT,

When loging on with Deski or Desginer selecting Windows AD, the user is prompted to change thier password (Old passw, New Passw, Confirm Pass) .... However when doing this with Webi Rich Client, logon is fine.

Am I missing something somewhere to cause this behaviour?

Thanks for any input.

Jacques

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2 Answers

  • Best Answer
    Sep 05, 2008 at 01:18 AM

    We had a bug that was not fixed in 3.0. the bug caused (deski/designer) AD/LDAP users to be prompted to change passwords (when this is set in enterprise restrictions). This should not be the case users should not be prompted. I believe this will be fixed in 3.1 or SP1 for 3.0. Let me know if you need the ADAPT #.

    Regards,

    Tim

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  • Sep 04, 2008 at 10:24 PM

    Hi Jacques,

    It sounds like you may have Enterprise aliases created for the users in the CMC. Please go into the CMC|Users and confirm if a known user that gets prompted for this has the option 'User must change password at next logon' enabled.

    Regards,

    Wallie

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