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C4C Business Analytics - Key Figures - Previous 3 month average data

Hi C4C Experts,

I would like to create a new key figure for previous 3 month average data of phone calls, activities or Opportunities. Can you give me some advice how to achieve this please?

Thanks

BK

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  • Hi,

    The question is not clear. How do you want to define the average - is it average number calls , activities for opportunities -> Say there were total 50 calls made for 20 opportunities, is your average defined accordingly ? like 50/20 so 2.5 calls per Opp ?

    Cheers !

    Vinita

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1 Answer

  • Apr 12 at 05:28 AM

    Hi Vinita,

    Thanks for your comment.

    I mean to create a key figure for each object.

    I got a solution already....

    Basically, I need to create a key figure for the summation of the 3 month data, then another key figure to calculate the average by using [the sum of 3 month data] DIV 3

    Then here we have an average of previous 3 month data.

    Cheers

    BK

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