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Why SAP By Design has multiple spots for approval?

Mar 28 at 08:49 PM

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Dear SAP By Desing users and consultants, I am facing some questions about the approval process, including specifically, why the SAP By Desing has multiples places (work centers) depending on the document to be approved. Here are the cases that I already have passed on my journey:

1 - Supplier Invoices and Expenses Reports goes to the user Home - My Launchpad - Inbox and can be fiend as well on the Managing My Area - Approval

- It is possible to manage/ control the Tasks and Tasks Subscription

2 - Purchase Orders are linked to Managing My Area - Approval only.

- It is also possible to manage/ control the Tasks and Tasks Subscription

3 - Time approval is managed only on the Project Management - Time Recordings.

- There is any tasks management for the user. The only option is to use the Reminders for Time Approvals ( under Time Administration ) which the report/ notification on the user email does not give a lot of information. Here is a form:

Subject: REMINDER: Pending Approval Tasks

Dear Sir or Madam,

You have pending approval tasks in your name. Please check your tasks and approve/reject the same. Please do not reply to this email as this is a generated email.

Yours sincerely,

Administrator

The user has to know which document he is looking at an where is the correct work center to go to approve/ reject the document (every single time).

I would like to know if someone has already passed this question? What is the reason do not have all approvals in one spot (work center - transaction)?

Thank you,

Pedro Muller

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Dear Pedro,

I really like the point you mentioned. I suggest to improve and make the system behavior consistently as well.

I also recommend you to submit the same in our forum to influence the product future. https://influence.sap.com/sap/ino/#/campaign/886

Thanks,

Eda

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1 Answer

Sahalya Begum
Mar 30 at 12:10 PM
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Dear Pedro,

Based on the customers request where they wanted to see the tasks for that day hence specific documents like a shopping cart, supplier invoice, and expense report approval tasks are enabled in the Inbox. Ideally, all the approval tasks will link to Managing My Area - Approval which is centralized work center for approvals. Currently, purchase requests and purchase orders are not supported and we never received any such request.

Time approval is managed only on the Project Management - Time Recordings and as this is associated with business user role hence project time recording will be linked to Project Management work center only, as all the project relevant approvals will be shown in Project Management work center and the user need not to assign Managing My Area work center.

Currently, the user doesn't have any possibility to manage/ control the Tasks.

The user has to know which document he is looking at to achieve your requirement you can create the workflow rules.


Best regards,
Sahalya

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