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Former Member

Menu Missing in Crystal Reports OEM Version XI

File/View/ Edit Menu Missing in Crystal Report OEM Version XI. Unable to access with short cut keys. Shows the menu when program starts, lose the menu when I open any reports (even samples)

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2 Answers

  • Sep 03, 2008 at 09:39 PM

    Hi Christine,

    Is this happening on other machines or specifically yours? If this is an OEM build of Crystal Reports, you may need to contact the vendor that ships that version Crystal Reports.

    Regards,

    Wallie

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    • Former Member

      Contacted Alliance MFG, (the vendor) and they referred me back to Crystal Reports. I will install the software on another computer to see if it is machine specific.

  • Nov 04, 2009 at 04:41 PM

    IF they are an OEM partner they do the front line support. DO NOT take no for an answer. If they insist find out who their Account Manager is and ask that they confirm who supports OEM products. If they can't fix the problem they'll contact SAP Support to assist them and help resolve your issue.

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