Data Exchange CRM <--> ECC Sales transactions

[Former Member]

Hi SAP CRM experts,

We have a requirement where the sales orders created in sap crm should be changed in R/3 and then the changes should come across to crm and again the order should be editable in crm.

I did some research on this and came across the following;

1. There are 3 different scenarios X, Y and Z which can be activated using middleware in order to make R/3 as the source system. But in this case the changes of R/3 are not transferred back to CRM and the order becomes undeditable in CRM.

2. Interdependent Changes: In this case the orders are editable both in CRM and R/3 but with lot of restrictions and mainly that the changes in R/3 will not be reflected in CRM.

Can you please help if there is some standard solution to make CRM orders editable in both CRM and R/3 and the changes flow to both systems and orders are in sync.

Thanks a lot.

Satish Soni

[Former Member · Accepted solution]

Hi Satish,

Refer Note : 888665 - Scenario A - Customizing Settings

Regards,

Shalini Chauhan

[Former Member]

Hi Satish,

To change the order before replicatingt o R/3 we can do this through BADI CRM_DATAEXCAHNGE_BADI .

I did the same thing which you want ..i have implenetde badi to modify address no which is creating accodig to BP...i have restriced it with some functionality in above BADi...so if you want to do some chanes to order before replacation to R/3 you can do in this BAdi

You have to just create the Z implemenattion for above BADI defination and map the required fileds in particular method.

Regards,

Amol Tambe

SAP CRM technical Consultant.

[Former Member]

Hi Kai,

What is the difference between Scenario A and Interdependent changes?

Regards

[Former Member]

The two are the same thing under different names

Regards, Kai

[Former Member]

Have a look at szenario A, this is what you want to set up - it is standard since 5.0. Do not worry about the limitations, usually they do apply only in about 5% of the projects. Also in this scenario all R/3 changes are reflected in CRM as far as the data fields are available there.

Regards, Kai

[Former Member]

Hi Kai,

Thanks for the response.

What is scenario A. Can you please explain in bit more detail.

Thanks

Satish Soni

[Former Member]

Hi

Have a look at note 6426644 and following in the OSS, the scenario is described there, also the prerequisites and how to set it up.

Regards, Kai

[Former Member]

Hi Kai,

I checked 6426644. It does not exist. Are you sure this is correct note number.

Thanks

[Former Member]

Sorry, 642644 should be the number.

Regards, Kai

[Former Member]

Hi Kai

This note is for some annual tax return.

Please provide the correct SAP note number.

Regards

[Former Member]

Sorry, but I did not have access to the system so the note number was from my recordings. I got the error corrected now, it is 642944, but you might also check note 889051 - "Scenario A: Overview and settings" which refers to alot of other notes.

Hope this helps,

Kai