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Former Member
Sep 02, 2008 at 11:03 PM

CMC has locked me out after installing new key

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After installing a new, 5-named-user key, CMC has locked me out. Previously, the key was a 20 concurrent-user key. The web app which loads Crystal Reports also returns an error, something to the effect that the license key is invalid.

How do I access CMC without having a named user for the key?

Thank you.