Treasury workflow WS20000139

[Former Member]

Hi Experts,

We are using the standard SAP Treasury workflow (WS20000139) in order to do workflow for Treasury trades.

When a trader creates or changes a trade, i.e. transaction TX02, the WS20000139 workflow starts. This sends the trade to the Treasury backoffice SAP inbox. The backoffice than looks at the trade, they than click on the green back arrow and a popup appears requesting that they approve or reject the trade. If they reject the trade, they are than prompted to enter the title of the rejection message. After entering the title of the rejection message, they are than prompted to enter the message for the rejection message.

What is the back office supposed to do after entering the rejection message? I cannot figure out how to send the rejection message back to the trader who originally created the trade.

Note: The send icon that is on the rejection message screen is grayed out. I checked with our SAP security people and they said that it is not a security issue. Is thier config that is causing the send icon to be grayed out?

Thanks in advance for any help on this.

[Former Member · Accepted solution]

Back office has to save the message after entering the message and back out all the way to the SBWP main screen.

Now if you see in the Inbox of the back office person, this message would have gone.

Then the originator/trader will have a message saying that the 'User xxxxx has rejected. If the trader clicks on this message, then he will have the following options:

Revise Transaction

Reverse transaction

Cancel and keep the work item in the inbox.

He can take necessary action and the workflow continues.....