We have a delivery on credit block. However while trying to release the delivery using VKM4/VKM5 it is not selected in the work list.
The credit field under the "processing" tab of the header shows a value B ~ Credit checked, Document not OK.
This is a credit card order and there is sufficient authorization in the order but when the delivery was picking PGI some of the authorization had been used so there was insufficient authorization which led to this blocking. But this does not appear in the credit blocking list.
Any pointers why this is happening/ how to release this will be helpful