Query on VKM5

[Former Member]

Hi

We have a delivery on credit block. However while trying to release the delivery using VKM4/VKM5 it is not selected in the work list.

The credit field under the "processing" tab of the header shows a value B ~ Credit checked, Document not OK.

This is a credit card order and there is sufficient authorization in the order but when the delivery was picking PGI some of the authorization had been used so there was insufficient authorization which led to this blocking. But this does not appear in the credit blocking list.

Any pointers why this is happening/ how to release this will be helpful

Many thanks

Arvind

[former_member184555]

Hi

Please check the configuration settings for this Delivery Block. Which activities are blocked for this delivery block.

Thanks,

Ravi

[Former Member]

Hi Ravi

For the given risk Category and delivery it is set as 02 in OVA8 which is for delivery and picking. The delivery is showing Credit checked, Document not OK so it should be seen in VKM1 but surprisingly it is not.

Thanks again

Santosh/Arvind

[former_member184555]

Hi

Check VKM1 for this document. It displays the list of documents blocked due to credit check. Please check whether it is there in that list or not.

Thanks,

Ravi

[Former Member]

Hi Ravi

Thanks for quick response. This document does not appear in VKM1. But when we try to do Picking or post goods issue it throws error message that "Subsequent function not possible due to credit block". Can you please suggest on this.

Regards,

Arvind / Santosh