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Former Member

Portal

Hello Dear Users,

I have a small Issue: by loging on Productiv Portal, I receive this Error Message: " an expired SSO ticket received (validity)"

who has an Idea how can I solve this probleme?

Best regards

Saad

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4 Answers

  • Sep 02, 2008 at 12:47 PM

    Hi,

    I think your SSO certificate has been expired, renew it.

    /message/5844260#5844260 [original link is broken]

    problem-with-ssoticket

    PradeeP

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    Former Member
    Sep 02, 2008 at 01:15 PM

    If You had System Admn Role then download valid verify.der in KeyStore Administration.

    Upload it using Transcode - SSTRUSTSSO2 Import it

    Add to Certificate List

    Add to ACL

    Logon Ticket -> client -000

    Finally give Login/Accept & Login/Create.

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    Former Member
    Sep 02, 2008 at 05:39 PM

    Saad,

    Default validity of a SSO login ticket is 8 hours. If you keep logged in beyond that limit, you may receive the message about expired login ticket.

    Please take a look at SAP Notes 825149 and 1130191 to understand and analyse the issue.

    Should you need to make changes to default expiration time of SSO login tickets, [this link|http://help.sap.com/saphelp_nw2004s/helpdata/en/e8/6bc22a4686714d963e9efb77cfbcb5/frameset.htm] will be helpful.

    Hope this helps,

    Vishwas.

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    Former Member
    Oct 27, 2008 at 11:51 PM

    Dealing with similar issue, we have used OSS Note 842635, section 3 b) "Setting security session and SSO timeout".

    Setting both "SessionExpirationPeriod" and login.ticket_lifetime to the same value of 16 hours resolved the issue.

    Setting SessionExpirationPeriod to 16 hours (57600000 ms)

    Visual Administrator, 'Security Provider', 'SessionExpirationPeriod', enter value in unit milliseconds: 57600000

    Setting SSO expiration time to 16 hours

    Visual Administrator, 'Configuration Adapter', 'Configuration -> cluster_data -> server -> cfg -> services -> Propertysheet com.sap. security.core.ume.service', 'login.ticket_lifetime', enter value in unit hours: 16

    We also bounced the cluster to make sure new parameters are active.

    Regards,

    Slava

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