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Former Member

Serviceable Material and Service Product

Hi SAPpers,

could anybody please give me the difference betwen Serviceable Material and Service Product?

Thanks for replying

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3 Answers

  • Best Answer
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    Former Member
    Sep 02, 2008 at 10:19 AM

    HI,

    Service Material: Service is an intangible material. To map in SAP, we do maintain Service master and create purchase order to vendor mentioning Cost Object and Item Category (D).

    Service Material Cost: Quantity multiply with Gross Value

    Example: You want to paint your building and you given a contact to your vendor (Civil Contractor) and he charges square/ft basis. Now you know your total areas of building and create the Purchase Order to vendor stating that 10000 Square feet of quantity to be pained and $10 per Square feet. The total Purchase Oder Value is $100,000

    Here how you “action” is painting and how you measure It??? So [ ]Painting[ ] is here Service material and total Service Material Cost is Rs. $100,000

    Since services cannot be stored, a material master record of this material type does not contain inventory data or inventory management data. No fields for gross weight, net weight or unit of weight are included in the basic data for a service, as are for other material types. Services are managed in the SAP R/3 System with the material type DIEN when you serve your service to your Customer as Service Product ( like periodic billing, milestone billing& Time & Material billing etc)

    Note:Services are represented and managed in the SAP System as materials. Services are immaterial goods that differ from other goods, particularly in that their production and consumption coincide. Services are generally regarded as non-transportable and non-stockable. Typical services are commercial services, transport services, bank and insurance services, goods from cultural organizations and the mass media, as well as services provided by the public security forces or the education and health sectors.

    #Material type DIEN is used for when you offer "SERVICE" to your customer.( The steps are (VA01,VF01,VF04,F-28), If u used HR module( you can used with sales order with t.codes are: CAT2,CATS_APPR_LITE,CAT7,PR05,PRRW,PRFI)

    #Service Master records(AC01)ESM is used when you procure "SERVICE" from your vendor.( Steps are: ME21N with Item Cat. "D" with Acc. Ass. Cat. "K" or "C", ML81N,MIRO & F-53).

    #Standard DIEN material type designed for Sales usage only , but you can use DIEN for Purchase also to avoid External Services Management.

    For more check the link:

    http://help.sap.com/saphelp_47x200/helpdata/en/7e/cb85b443a311d189ee0000e81ddfac/frameset.htm

    Regards,

    Biju K

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    Former Member
    Sep 02, 2008 at 09:49 AM

    Hi,

    Product means combination of several materials.

    For example,Car is a product in which lot of parts or materials are there.

    Regards

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    Former Member
    Sep 02, 2008 at 10:34 AM

    Hi,

    Serviceable Material: - If in your company any machine is required to repair, The charges of repairing is called serviceable material.

    You can use Service Order Process for Serviceable material.

    Regards,

    Mahesh Wagh

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