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Former Member

Integration of SAP Records Management to SAP CRM

Hi all,

i´m searching for a kind of script or documentation how to integrate SAP RM with SAP CRM. We want to link records for Business Partners and records for IBASE.

Thank you.

Best Regards

Manfred

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1 Answer

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    Former Member
    Nov 07, 2008 at 06:36 PM

    Hi

    To intergrate RM and CRM you need to go to SPRO in CRM solution. OPen CRM> Industry specific solution> Social Care UK(If you have it on your solution)>RMPS.

    (1) Maintain "Define a CRM BP Role and RMPS Data Model Relationship"

    (2) "Define a CRM Parameter to RMPS Attribute Mapping"

    (3) " Define Business Partner Record Configuration Table"

    There are some BaDis that need to be activated as well.

    For more specific explanation dont hesitate to shout.

    Regards

    J.O.E.

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