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C4C Where is my C4C Sales QUote ID stored in the ECC Quote?


I have a SAP Hybris Sales Quote <> SAP ECC Quote process in place! Works fine with pricing and replication, but where is my C4C document ID stored after it is replicated to ECC?

In my SAP Hybris Sales Quote, the ECC system and ECC Quote ID is nicely stored and can be made visible. In SAP ECC i do not see the ID from The SAP Hybris Sales Quote.

Am i overlooking something?



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2 Answers

  • Best Answer
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    Former Member
    Mar 29, 2018 at 01:46 PM

    Hi Marie-José,

    the C4C quote id is visible in ECC - a bit hidden but visible. You see it in the relationships pop-up.

    Snap 1: ECC quote menu path to the relationships pop-up:

    Snap2. Relationship pop-up. First entry is the reference to the C4C quote.

    Unfortunately ECC SD is short on fields to store references to related documents. Therefore we ended up in this place.

    Hope that helps

    Hermann Düngelhoef, C4C Product Management

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  • Mar 28, 2018 at 06:07 PM

    Dear MJ,

    Currently with Quote replication scenario, C4C ID isnt shown in ECC. However for C4C Quote follow-up scenario, we save C4C QuoteID as PO Number in ECC Order.

    This is decided in the realtime based upon the value being received in the IDoc element BINARY_RELATIONSHIPTYPE. In Quote/Order replication scenario this value will be sent as COD2, and ECC would understand this as replication scenario.

    However for quote follow-up scenario the value sent is COD1, and ECC would understand this as document follow-up scenario and save the C4C Quote as the preceding document in the ECC Flow of the newly created Order, also updates the C4C QuoteID as PO Number.

    Since there is no dedicated field in ECC to show "ExternalID", this differentiation is in place.

    I hope this clarifies your doubt.


    Shivanand B H

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    • Dear MJ,

      BINARY_RELATIONSHIPTYPE isnt something which can be easily manipulated, if done it would lead to inconsistent behaviors.

      This field is mapped in C4C Message field ReplicationIndicator in HCI/PI, and this indicator is sent as True if your scenario is Quote/Order replication, it will be sent as false if you are using quote follow-up scenario.

      However, if you really want to show C4C Quote ID in ECC, then you can create an extension field in ECC, and copy the data coming in IDoc for the element REFOBJKEY.


      Shivanand B H

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